FREQUENTLY ASKED QUESTIONS
Can I try one before I buy?
You don’t have to own an iPad to attend the Switched on Seniors group. The group owns some iPads that you can learn on in the group or even borrow for up to 3 months. If you don’t already own one, it is best to come to the group before purchasing so that you will get the best information about what to buy at the best possible price.
Do I need to bring my own mobile device?
If you own an iPad or iPhone, smart phone or tablet then the group will help you to get the best out of your own device. We may help you to set it up more effectively for ease of use. If you don’t own one then it is better not to buy one before you come so that you can get helpful information about what to buy and where to buy it.
How many people are in each group?
Numbers vary in each of the groups. Groups are organised so that people can join at any time. Beginners receive one-to-one help for a few weeks. Once people are familiar with the language and their own device, they will continue to learn in larger groups with the help of team members and other group members.
How much does it cost?
The original Switched on Seniors groups collect $3 each week which includes a nice morning tea. The Switched on Seniors Autumn Centre group also requires a membership fee.
How often can I attend?
Switched On Seniors groups are designed to be always there when you need them. So you can attend for as long as you like and attend different groups on different days if you like. Since technology is always changing many people stay on for years and become the teachers of the next group of beginners. Being well informed is the best way to stay safe online and the group puts a lot of emphasis on safety.
I got an iPad or Tablet from my son or daughter, what now?
This depends whether your son or daughter has set it up for you or if it still needs to be set up. If they have set it up for you, ask them to write down all the information they have used to set it up. Bring this information along with you to the Switched On Seniors group so that you can learn how to use this information to personalise your device. Knowing this will mean that you don’t always have to ask your family members when you want to download or change anything.
If it still needs to be set up – bring it along and we can help you get it set up properly. If you’re already have an email address it would be helpful to have your password for that with you.